Users can vent anonymously and connect with Empathy Advocates via chat or call for one-on-one support.

Yes, many of our services, including anonymous venting and support chatrooms, are free. Additional features may be available through premium services.

Anyone who needs a safe space to express their thoughts, relieve stress and seek emotional support can use Mind Unload. There are no restrictions based on age, location or background.

No, you can vent anonymously without creating an account. However, signing up allows you to access personalised features like journaling, chatrooms and emotional tracking.

Yes, Mind Unload prioritises user anonymity. You do not need to provide personal details and conversations remain confidential.

For privacy, we do not store chat logs. However, if you choose to use guided journaling, your entries are securely saved for your personal reference.

Yes, users have full control over their data. You can delete your journal entries or account at any time.

• Anonymous Venting – Express emotions freely without revealing your identity.
• One-on-One Support – Talk to trained empathy advocates for guidance.
• Guided Journaling – Use self-reflection tools to track emotions and gain clarity.
• Mindfulness & Relaxation Tools – Access breathing exercises and meditation guides.
• Support Resources – Access our resources for emotional well-being.

You can choose one-on-one support through chat or voice sessions by selecting 'Connect with an Empathy Advocate' in the platform.

Empathy advocates are trained listeners who provide compassionate support. While they are not licensed therapists, they offer guidance and understanding in a safe space.

If you are in immediate distress or need urgent help, we provide links to crisis resources and helplines for professional support.

Yes, we welcome volunteers who have a passion for listening and supporting others. Visit our 'Volunteer Opportunities' page for more details.

You can support us through donations, volunteering or spreading awareness about our platform.

Depending on your location, donations may be tax-deductible. Please check with your local tax authorities for confirmation.

For any technical difficulties, reach out through our 'Technical Support Inquiry' section.

Currently, Mind Unload is accessible via our website, but we are working on a mobile-friendly experience.

Yes, our platform is available worldwide.

You can reach us via our 'Contact Us' page or call us at +91 95 5297 5297 (Monday - Friday: 8 AM - 5:30 PM, closed on weekends).

Our address: Jainam Jivika Foundation 3, Jainam Tower, 3, Sai Park, Belthika Nagar, Thergaon (Chinchwad), Pune - 411033, Maharashtra, India.